[hidden] { display: none !important; }
.auth-card { max-width: 440px; margin: 32px auto; background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 24px; }
.auth-card h1 { font-size: 22px; margin: 0 0 6px; }
.muted { color: var(--muted); font-size: 14px; }
.stack { display: grid; gap: 12px; margin-top: 12px; }
.stack label, .form label { display: grid; gap: 6px; font-size: 14px; color: var(--muted); }
.auth-card input, .form input, .form select, .form textarea {
  width: 100%; background: var(--bg); color: var(--text); border: 1px solid var(--line); border-radius: 10px;
  padding: 10px 12px; font: 16px "Prompt", sans-serif;
}
.form textarea { resize: vertical; }
.or { display: flex; align-items: center; gap: 10px; color: var(--muted); font-size: 13px; margin: 16px 0; }
.or::before, .or::after { content: ""; flex: 1; border-top: 1px solid var(--line); }
.seg { display: grid; grid-template-columns: 1fr 1fr; background: var(--bg); border: 1px solid var(--line); border-radius: 12px; padding: 4px; }
.seg button { background: none; border: 0; color: var(--muted); padding: 8px; border-radius: 9px; font: 15px "Prompt", sans-serif; cursor: pointer; }
.seg button.on { background: var(--card); color: var(--text); }
.msg { color: #ffb4a3; font-size: 14px; min-height: 1.2em; margin: 12px 0 0; }
.msg.ok { color: #7be0a3; }
.link-btn { background: none; border: 0; color: var(--gold); font: 14px "Prompt", sans-serif; cursor: pointer; text-decoration: underline; }

/* ---------- account ---------- */
.acct { padding-top: 24px; }
.acct-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.acct-head h1 { margin: 0; font-size: 26px; }
.acct-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; margin-top: 18px; }
.box { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 20px; }
.box h2 { font-size: 18px; margin: 0 0 12px; }
.box .row { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--line); font-size: 15px; }
.box .row:last-child { border-bottom: 0; }
.tag { font-size: 12px; padding: 2px 10px; border-radius: 999px; background: var(--bg2); border: 1px solid var(--line); color: var(--muted); white-space: nowrap; }
.tag.ok { color: #7be0a3; border-color: #2f7a4b; }
.tag.warn { color: var(--gold); border-color: var(--gold2); }
.small-btn { padding: 6px 14px !important; font-size: 13px !important; }
.wide { grid-column: 1 / -1; }
.thread { display: grid; gap: 10px; margin: 12px 0; max-height: 420px; overflow-y: auto; }
.bubble { padding: 10px 14px; border-radius: 12px; font-size: 15px; white-space: pre-wrap; overflow-wrap: anywhere; max-width: 88%; }
.bubble.customer { background: #1f4a8a; color: #fff; justify-self: end; }
.bubble.staff { background: var(--bg2); border: 1px solid var(--line); justify-self: start; }
.bubble small { display: block; color: var(--muted); font-size: 12px; margin-bottom: 3px; }
.form { display: grid; gap: 12px; }
@media (max-width: 760px) { .acct-grid { grid-template-columns: 1fr; } }